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Frequently Asked Questions
Find answers to common questions about our CNC machining equipment, custom automation solutions, shipping, and after-sales support. If you need further technical assistance, our engineering team is always ready to help.
Yes, absolutely. Since 2013, we have specialized in providing tailored CNC machining and automation solutions. Our engineering team will evaluate your product drawings and processing requirements to design equipment that perfectly matches your sanitary ware, valve, or industrial component manufacturing needs.
Our equipment is widely used in the sanitary ware, plumbing, valve, and general hardware industries. The machines are designed for high-precision cutting, drilling, and processing of various metal materials, including brass, copper, stainless steel, aluminum, and zinc alloys.
For our standard CNC machines, the lead time is typically 30 to 45 days. For fully customized automation lines, the design, manufacturing, and comprehensive testing process usually takes 60 to 90 days, depending on the complexity of your specific project.
We provide a standard 12-month warranty for all our automation equipment. Beyond the warranty period, we offer lifetime technical support. Our dedicated after-sales team is available via video calls, email, and WhatsApp to help troubleshoot issues and ensure your production line runs without extended downtime.
Yes, we do. Along with detailed English operation manuals and video tutorials, we can dispatch our senior engineers to your factory for on-site installation, commissioning, and staff training for large-scale automation projects (travel and accommodation expenses to be negotiated).
You can easily start by clicking the "Inquire Now" button or contacting us directly via Email or WhatsApp. Please provide your product drawings, material details, and expected daily production capacity. Our sales engineers will review your needs and provide a detailed technical proposal and quotation within 24 hours.
Ready to Upgrade Your Production Line?
Send us your product drawings and processing requirements today. Our senior engineers will provide a customized CNC machining or automation solution and a detailed quote within 24 hours.